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Cover of Customer Service Career Success Through Customer Loyalty

Customer Service Career Success Through Customer Loyalty

by Paul R. Timm
Book Details
ISBN-13 9780133056259
ISBN-10 9780133056259
Format Paperback
Publisher Pearson
Published 2014
Description
For courses in Customer Service. Customer Service: Career Success through Customer Loyalty, provides a systematic process for building service skills that all business people need. Presented in a friendly, conversational manner, the text is filled with examples that demonstrate the link between service skills and career achievement. This edition features more on social networking, trustability, and customer service trends. Information …
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