Conflict Survival Kit Tools for Resolving Conflict at Work

by Daniel B. Griffith, Cliff Goodwin

Book Details

ISBN-13	9780132741057
ISBN-10	9780132741057
Format	Paperback
Publisher	Pearson
Published	2013

Description

For courses in Organizational Leadership and Supervision, Human Resources Management, Communications and Conflict Studies. Taking a front-line view, The Conflict Survival Kit: Tools for Resolving Conflict at Workfocuses on topics supervisors, team leads and managers need to know to address conflict in organizations. Each chapter succinctly explains conflict theories, frameworks and models, while focusing on important interpersonal and management skills. …

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